Last November, I bought a new smart TV that needed a firmware update right out of the box. I had to connect it to Wi-Fi and wait an hour before all the features worked. What worked for me was setting it up in the evening so the update could run while I slept. Now I just assume everything will need a patch on day one. It's frustrating, but at least the fixes come quickly. I miss when things just worked from the start!

Our ISP fields over 10,000 support calls a day. Most get a fix within 24 hours. That one bad story went viral but it's the exception, not the rule. Their systems get overloaded and sometimes a ticket falls through. Try calling early on a weekday instead of Friday night.

Opening a stubborn pickle jar last year messed up my wrist for a solid month. My grand artistic injury was just trying to get a snack, so at least yours has a better story. The pain is no joke though, rest really is the only fix.

Think @kelly.michael, some gadgets handle wrong volts fine, so yours might have been a lemon.

My friend's landlord never explains anything and it drives him crazy.