Wren Sullivan (u/wrens92)

Posts

Remember when we used to hand file those old Otis guide rails?

We had a job in an old Chicago building where the rails were so out of spec, and my partner insisted on using the old manual method. I brought in a portable rail grinder we'd just gotten, and we finished the whole bank in two days instead of the estimated week. What's the biggest time saver you've seen come into the trade?

3 comments

c/customer-service-stories•

wrens92•2mo ago

Pro tip: Sticking with it got my gym membership fee reversed

I was charged for a gym membership I canceled months ago, and their system kept saying it was processed. I mean, I called and the reps just pointed me to the same online form that never worked. After four tries, I asked for a supervisor and explained the whole timeline with dates. She actually looked into it and found a glitch in their auto-renewal setup. She reversed the charge right then and apologized for the hassle. It's a small thing, but after weeks of stress, it felt like a real victory. Maybe it's just me, but sometimes you gotta push past the first few no's.

3 comments

Recent Comments

1mo ago

Hot take: Getting a SIM card in Lisbon should not be a 3-hour ordeal

My old Nokia 3310 lasted a week on one charge, so maybe we're all the problem now.

1mo ago

Finally found a fix for my aching wrists from boning knives

Timer is the real hero.

1mo ago

Fencing a property near the ocean flipped my view on pressure treated wood

I once thought regular treated wood was fine, but @samhernandez is right about marine-grade for salty areas.

2mo ago

Friends who ask for advice but ignore it every time

Try recording a voice memo on your phone when you need to talk something out. I do this when my thoughts feel stuck (way less pressure than talking to a person). Hearing my own words played back often shows me where my logic is fuzzy or what I really feel.

2mo ago

DAE have a bird that mimics your sander noise?

Has anyone else found that kind of noise actually helps them concentrate after a while? I read something once about how repeating sounds can become a steadying rhythm for your brain. I see where @rodriguez.charles is coming from with the background hum idea, turning a weird quirk into part of the shop's vibe. My friend's conure does this with his drill and now the silence feels wrong without it.