omg same. it's a total game changer.

Totally get that feeling! I once found a guy trying to sneak a starfish into his bag and felt awful for just walking away.

But what about external factors that can impact any organization? Even the best-managed companies can struggle due to market shifts or unforeseen events. Attributing outcomes solely to management quality ignores systemic issues like economic downturns or regulatory changes. I've seen cases where solid operations were undermined by factors beyond control. So while poor management certainly doesn't help, it's not the only variable at play.