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A client's mom cornered me last Saturday about why I charge $80 for balayage

She said her daughter's friend does it for $40 in her kitchen and I had to explain color theory, sectioning, and insurance without getting defensive, so how do you politely educate someone without sounding like a snob?
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2 Comments
hollym82
hollym8210d ago
Right so you basically have to say the $40 girl isn't paying rent or taxes and hope they get it.
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iris_jones89
Did you try starting with "have you ever added up what your friend's time and supplies actually cost?
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