Warning: I fell for the 'free CRM trial' hype and lost 40 hours of setup work

I was super skeptical about switching CRMs mid-cycle, but the sales rep promised a seamless import from my old system. After 3 weeks of migrating data and training my team, the 'free' tier locked us out because we hit the contact limit way sooner than advertised. Has anyone else gotten burned by a trial that felt too good to be true?

2 comments

2 Comments

alicec867d ago

Oh man, that's brutal. I'd be furious if I lost 40 hours of work to a bait and switch like that. Those sales reps know exactly what they're doing when they downplay the limits. My rule of thumb now is to manually count every single contact and field in my old system before even clicking a trial button. Free trials are designed to hook you with convenience and trap you with restrictions.

the_alice7d ago

Used to think free trials were no risk, but stories like this totally changed my mind. Now I triple check every limit before touching anything.