Just finished my first full system with a new wireless brand

Last month, I took a chance on a new wireless system brand for a whole house job in Tacoma. The client wanted something modern and I was tired of the usual gear. It was a bit of a gamble, but I spent a whole day just mapping out the panel and sensor spots before I even opened a box. The programming was different, and I had to call their tech line twice, but I got it all talking. Seeing every door, window, and motion sensor light up green on the app was a real rush. The homeowner texted me yesterday saying it worked perfectly when their kid set it off coming home late. Has anyone else switched to a new wireless brand recently and had it go this smooth?

2 comments

2 Comments

the_thea13d agoMost Upvoted

Mapping it out first probably saved you from a dozen headaches later.

averywright13d ago

Sounds like you got the one good unit they made. My last try with new gear had me on hold with tech support for an hour just to get a door sensor to pair. Glad it worked out for someone, I guess.