Hot take: Do diesel owners really want to know how their engine gets fixed?
Some mechanics think explaining repairs builds trust, but others say customers just want their truck back. I had a guy get annoyed when I detailed his fuel pump issue instead of hurrying up. Where do you all fall on this?
About that guy annoyed by the fuel pump detail, it depends on the owner. I like knowing what went wrong with my rig, but I get why some just want it fixed fast.