Hot take: Do diesel owners really want to know how their engine gets fixed?

Some mechanics think explaining repairs builds trust, but others say customers just want their truck back. I had a guy get annoyed when I detailed his fuel pump issue instead of hurrying up. Where do you all fall on this?

3 comments

3 Comments

calebwells9d ago

About that guy annoyed by the fuel pump detail, it depends on the owner. I like knowing what went wrong with my rig, but I get why some just want it fixed fast.

alice_williams9d ago

Wait people DON’T want to know what broke in their own car? That’s actually WILD to me.

king.val8d ago

Seriously, some folks just get overwhelmed by mechanic details.