Loading…
-1
Why does nobody talk about how many cycle times shops lose waiting on insurance approvals?
I was killing time on a body shop forum in Ohio and a guy posted his shop's numbers from January, 31 jobs held up an average of 4.2 days just waiting on adjuster approval. That's basically a full work week of a bay sitting empty per car, and he said it adds up to roughly $18k in lost labor every month. Curious if other shops here track this or if it's just one guy's bad luck with certain carriers.
1 comments
Log in to join the discussion
Log In1 Comment
jones.angela1mo ago
The whole system runs on waiting for somebody else to say yes, and it bleeds money everywhere. Think about how long it takes a doctor's office to get a procedure approved, or how a plumber won't start until the home warranty guy signs off. Even buying a house, you sit around for weeks while some underwriter decides if you're allowed to live there. Meanwhile the person doing the actual work just eats the downtime. Shops feel it worse because a bay is like a parking spot in Manhattan, every empty hour is money you never get back. It's not one guy's bad luck, it's just how these approval chains work.
8