Realized my whole invoicing system was broken after a client asked for a receipt

Ran a small plumbing outfit here in Amarillo for about 4 years. I used to just text people a total and take cash or Venmo, thought that was fine. Last month a contractor I did a big repipe for asked for a proper invoice, said his accountant needed it for taxes. I sat down to make one and realized I had zero records of what I charged, when I got paid, or even the parts I used. That one request turned into a full Saturday of digging through my phone notes and bank statements to build a simple spreadsheet. Now I'm using a free invoicing app and it takes me 5 minutes per job, but I still wonder if I lost money early on because I never tracked anything. Has anyone else gone back and found they undercharged for months just because they couldn't prove what they did?

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