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PSA: Had a keypad go dead right after install in a Phoenix condo.

Client called an hour after I left saying the panel was beeping. Drove back, found a loose wire on the transformer block. Tightened it with a Wera screwdriver and the system came right up. Anyone else run into that specific transformer connection issue?
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3 Comments
the_oliver
the_oliver24d ago
Loose wires happen, but that's on the installer for not checking connections before leaving. Should've caught that during final testing.
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gavin_flores12
Yeah but benlewis is right, stuff can feel tight and still come loose.
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benlewis
benlewis24d ago
Man, that's the worst feeling, isn't it? Getting that call right after you thought you were done for the day. I swear, sometimes those little terminal block screws feel tight, but they just need that last little quarter-turn to really bite. Had a similar thing happen with a motion sensor wire last month, drove me nuts for an hour. Glad you got it sorted quick, at least.
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