7mo ago
inUsed to swear by automation, then a layoff story got me thinking.
When you said automation "straight up deleted the job," that clicked for me. Look at fast food places installing ordering kiosks - they're not retraining cashiers to be chefs, they're just cutting staff. I watched my local spot go from five registers to two humans and a row of screens. The promise of moving people to new work often turns out to be empty talk when the bills come due.