My dumpster schedule was backwards for 2 years, caught it Tuesday
We service six buildings in Ferndale and I always ran the trash pickup at 6am before the restaurants opened. Turns out the commercial compactors at the Livernois lot get serviced on Wednesday, not Tuesday, so my hauler was charging me a $140 trip fee every single week for an empty bin. The dispatcher at WastePro finally said, 'You've been on the wrong rotation since your contract renewal,' and that's when I knew. Who else has found billing errors hiding in their service schedules, and how did you catch them?