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Warning: a client at my salon in Dayton told me my $18 wash add-on made her feel nicknamed
I have been adding a wash and blow dry to every color service for 2 years and she said paying extra just to get shampooed made her feel like a cheap ticket, not a client. Now I am second guessing whether to fold it into the base price or drop it when I raise color rates in April. How do you all lay out add-ons without people feeling singled out?
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