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Got a call for a false alarm at a new build, the keypad kept showing 'trouble'
The homeowner was freaking out because the system wouldn't arm. I checked the usual stuff, battery and connections, but it was fine. Then I remembered a trick from a training video: I pulled the main power for the panel for a full minute, not just a quick reset. When I powered it back on, the trouble cleared and it armed right away. It was just a weird software glitch. What's your go-to fix when you get a trouble signal that makes no sense?
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black.mark3d ago
Full power cycle is a solid move. Just a heads up though, pulling main power on some newer panels can cause a tamper alert. I usually try the quick breaker reset first.
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burns.richard3d ago
Actually, most panels need a full 30 seconds without power to clear memory properly. A quick breaker flip often won't do it.
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